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01080nam a22002057a 4500 |
| 020 |
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|a 958-04-2495-0
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Panamá
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| 041 |
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|a spa
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| 082 |
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|a 658.812
|b B45 CRU.Co.
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| 100 |
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|a Berry, Leonard L.
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| 245 |
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|a Marketing en las empresas de servicios :
|b compita mediante la calidad /
|c Leonard L. Berry, A. Parasuraman
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| 260 |
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|a Bogotá, Colombia :
|b Grupo Editorial Norma,
|c c1993
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| 300 |
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|a xi, 271 p. :
|b ilus. ;
|c 21 cm.
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| 650 |
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|a MERCADEO DE SERVICIOS
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| 852 |
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|a SIBIUP
|b CRU - Coclé
|t e.1
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