Managing assertively : how to improve your people skills
Autor principal: | |
---|---|
Formato: | Libro |
Lenguaje: | English |
Publicado: |
New York :
John Wiley & Sons, Inc.,
©1983
|
Colección: | (A Self-teaching guide)
|
Materias: |
Tabla de Contenidos:
- TheGateway to effectiveness.
- Building Blocks to Managing Assertively.
- Supervisory Styles : Assertive-Aggressive-Passive.
- Unblocking Your Assertiveness to Build Your Self-Esteem.
- Listening.
- Risk Taking.
- Constructive Feedback : Criticism.
- Saying No.
- Handling Criticism.
- Giving and Receiving Positive Feedback.
- Payoffs for Success