Managing assertively : how to improve your people skills

Detalles Bibliográficos
Autor principal: Burley-Allen, Madelyn (autor)
Formato: Libro
Lenguaje:English
Publicado: New York : John Wiley & Sons, Inc., ©1983
Colección:(A Self-teaching guide)
Materias:
Tabla de Contenidos:
  • TheGateway to effectiveness.
  • Building Blocks to Managing Assertively.
  • Supervisory Styles : Assertive-Aggressive-Passive.
  • Unblocking Your Assertiveness to Build Your Self-Esteem.
  • Listening.
  • Risk Taking.
  • Constructive Feedback : Criticism.
  • Saying No.
  • Handling Criticism.
  • Giving and Receiving Positive Feedback.
  • Payoffs for Success