Managing assertively : how to improve your people skills
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
John Wiley & Sons, Inc.,
©1983
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| Series: | (A Self-teaching guide)
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| Subjects: |
Table of Contents:
- TheGateway to effectiveness.
- Building Blocks to Managing Assertively.
- Supervisory Styles : Assertive-Aggressive-Passive.
- Unblocking Your Assertiveness to Build Your Self-Esteem.
- Listening.
- Risk Taking.
- Constructive Feedback : Criticism.
- Saying No.
- Handling Criticism.
- Giving and Receiving Positive Feedback.
- Payoffs for Success