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|a Sistema de Bibliotecas de la Universidad de Panamá
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|9 211738
|a Swift, Ronald S.
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| 245 |
1 |
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|a CRM
|b : cómo mejorar las relaciones con los clientes
|c /Ronald S. Swift ; traducción Olivia Cárdenas Loera.
|
| 250 |
|
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|a 1a. ed.
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| 260 |
|
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|a México :
|b Pearson Educación,
|c 2002.
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| 300 |
|
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|a 479 p. :
|b il. ;
|c 23 cm.
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| 336 |
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|2 rdacontent
|a texto
|b txt
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|2 rdamedia
|a sin mediación
|b n
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| 338 |
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|2 rdacarrier
|a volumen
|b nc
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| 500 |
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|a Título original : Accelating customer relatioships : using CRM
|
| 504 |
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|a Incluye Ïndice. Apéndice A , Apéndice B. Referencias Bibliográficas.
|
| 650 |
|
7 |
|2 LEMB
|9 145518
|a RELACIONES CON LOS CLIENTES
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|9 211739
|a Cárdenas Loera, Olivia
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