Send me a message : a step by step approach to bussiness and professional writing

Detalles Bibliográficos
Autor principal: Mackey, Daphne (autor)
Formato: Libro
Lenguaje:English
Publicado: New York : McGraw-Hill/ESL/ELT, 2006.
Edición:Ist edition.
Materias:
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245 1 0 |a Send me a message :  |b a step by step approach to bussiness and professional writing  |c / Daphne Mackey. 
250 |a Ist edition.  |b International edition. 
264 1 |a New York :  |b McGraw-Hill/ESL/ELT,  |c 2006. 
300 |a xii, 97 páginas :  |b ilustraciones ;  |c 27 cm 
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500 |a Incluye índice. 
505 0 |a Unit 1: Initial Communication: Lesson 1: Greetings and Closings in Letters and E-Mail Messages ; Lesson 2: Routine Requests and Inquiries ; Lesson 3: Non-Routine Requests. -- Unit 2: Complaints and Responses: Lesson 4: Format and Mechanics of Letters and E-Mail Messages ; Lesson 5: Complaints ; Lesson 6: Responses to Requests, Inquiries or Complaints. -- Unit 3: Working Things Out: Lesson 7: Effective E-Mail Messages ; Lesson 8: Suggestions ; Lesson 9: Opinions and Disagreements. -- Unit 4: Job-Search Writing: Lesson 10: Resumes ; Lesson 11: Cover Letters and Resumes ; Lesson 12: Follow-Up Letters. -- APPENDICES: Appendix 1: Sample Letters ; Appendix 2: Punctuation Styles ; Appendix 3: Abbreviations for the United States and Canada ; Appendix 4: Capitalization Rules ; Appendix 5: Common First Names. -- Glossary. -- Index.  
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