Send me a message : a step by step approach to bussiness and professional writing
| Autor principal: | |
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| Formato: | Libro |
| Lenguaje: | English |
| Publicado: |
New York :
McGraw-Hill/ESL/ELT,
2006.
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| Edición: | Ist edition. |
| Materias: |
Tabla de Contenidos:
- Unit 1: Initial Communication: Lesson 1: Greetings and Closings in Letters and E-Mail Messages ; Lesson 2: Routine Requests and Inquiries ; Lesson 3: Non-Routine Requests.
- Unit 2: Complaints and Responses: Lesson 4: Format and Mechanics of Letters and E-Mail Messages ; Lesson 5: Complaints ; Lesson 6: Responses to Requests, Inquiries or Complaints.
- Unit 3: Working Things Out: Lesson 7: Effective E-Mail Messages ; Lesson 8: Suggestions ; Lesson 9: Opinions and Disagreements.
- Unit 4: Job-Search Writing: Lesson 10: Resumes ; Lesson 11: Cover Letters and Resumes ; Lesson 12: Follow-Up Letters.
- APPENDICES: Appendix 1: Sample Letters ; Appendix 2: Punctuation Styles ; Appendix 3: Abbreviations for the United States and Canada ; Appendix 4: Capitalization Rules ; Appendix 5: Common First Names.
- Glossary.
- Index.