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01805nam a2200289 i 4500 |
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20220926085622.0 |
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a||||fr|||| 000 0 |
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220401s2004 enka|||f |||| 00| 0 eng d |
| 020 |
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|a 9780194574655
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Panamá
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| 082 |
0 |
4 |
|2 22
|a 428.24
|b St76
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| 100 |
1 |
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|9 219567
|a Stott, Trish
|e autor
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| 245 |
1 |
0 |
|a Highly recommended
|n 1 :
|b workbook : pre-intermediate : english for the hotel and catering industry
|c / Trish Stott.
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| 264 |
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1 |
|a Oxford :
|b Oxford University Press,
|c 2004,
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| 264 |
|
4 |
|c ©2004
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| 336 |
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|2 rdacontent
|a texto
|b txt
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| 337 |
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|2 rdamedia
|a sin mediación
|b n
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| 338 |
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|2 rdacarrier
|a volumen
|b nc
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| 505 |
2 |
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|a Taking phone calls. -- Giving information. -- Taking room reservations. -- Taking restaurant bookings.-- Giving polite explanations. -- Receiving guests. -- Serving in the bar. -- Instructions. -- Taking a food order. -- Desserts and cheese. Talking about wine. -- Dealing with requests. -- Describing dishes. -- Dealing with complaints. -- Jobs and workplaces. -- Explaining and instructing. -- Taking telephone requests. -- Taking difficult phone calls. -- Health and safety at work. -- Giving directions indoors. -- Giving directions outside. -- Facilities for the business traveller. -- Offering help and advice. -- Dealing with problems. -- Paying bills. -- Payment queries. -- Applying for a job. -- The interview.
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| 650 |
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7 |
|2 LEMB
|9 137192
|a ADMINISTRACION HOTELERA
|v TERMINOLOGIA
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| 650 |
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7 |
|2 LEMB
|9 138404
|a INGLES
|x LIBROS DE CONVERSACION Y DE FRASES
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| 942 |
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|2 ddc
|c BK
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| 990 |
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|a ADER/SF
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| 999 |
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|c 379896
|d 379892
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| 952 |
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|0 0
|1 0
|2 ddc
|4 0
|6 428_240000000000000_ST76
|7 0
|8 CG
|9 406118
|a 35
|b 35
|c 17
|d 2022-04-01
|e obsequio
|o 428.24 St76
|p 00265918
|r 2022-04-01
|t e.1
|w 2022-04-01
|y BK
|