Highly recommended : english for the hotel and catering industry. Teacher's book /
| Autor principal: | |
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| Otros Autores: | |
| Formato: | Libro |
| Lenguaje: | English |
| Publicado: |
Oxford :
Oxford University Press,
[2005]
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| Edición: | New edition. |
| Materias: |
Tabla de Contenidos:
- Taking phone calls.
- Giving information.
- Taking room reservations.
- Taking restaurant bookings.
- Giving polite explanations.
- Receiving guests.
- Servinginthebar.
- Instructions.
- Taking a food order.
- Desserts and Cheese.
- Talking about wine.
- Dealing with requests.
- Describing dishes.
- Dealing with complaints.
- Jobs and workplaces.