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01400nam a2200325 i 4500 |
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20151229145444.0 |
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060118s1993 ag |||||| | 00| ||spa d |
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|a Sistema de Bibliotecas de la Universidad de Panamá
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|a Hopson, Barrie
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|a 12 pasos para el éxito brindando servicio /
|c Barrie Hopson y Mike Scally.
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| 260 |
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|a Buenos Aires, Argentina :
|b Ediciones Macchi,
|c c1993.
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| 300 |
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|a 182 p. ;
|c 22 cm.
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|a (Colección de management)
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|a Edición ooriginal en inglés: 12 steps to success through service.
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| 650 |
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|a SERVICIO AL CLIENTE
|2 LEMB
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|a Scally, Mike,
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|a BISB /
|b Sección de Colección General
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|a SIBIUP /
|b Biblioteca de Humanidades
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