ASSESSING SERVICE QUALITY : SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.

ASSESSING SERVICE QUALITY : SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.

Bibliographic Details
Main Author: HERNON, PETER
Other Authors: ELLEN, ALTMAN
Format: Article
Language:Spanish
Subjects:
BIBLIOTECAS PUBLICAS
CLIENTE
BIBLIOTECAS
Artículos de revista

Sistema de Bibliotecas del Tecnológico de Costa Rica

Holdings details from Sistema de Bibliotecas del Tecnológico de Costa Rica
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