ASSESSING SERVICE QUALITY : SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.

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ASSESSING SERVICE QUALITY : SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.

Detalles Bibliográficos
Autor principal:	HERNON, PETER
Otros Autores:	ELLEN, ALTMAN
Formato:	Artículo
Lenguaje:	Spanish
Materias:	BIBLIOTECAS PUBLICAS CLIENTE BIBLIOTECAS Artículos de revista

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