El cliente quiere...calidad /

Bibliographic Details
Main Author: Shaw, James G., 1946-
Format: Book
Language:Spanish
Published: México : Prentice-Hall Hispanoamericana , 1997
Subjects:
Description
Item Description:Título original: Customer-inspired quality
Physical Description:xiii, 126 páginas : ilustraciones ; 23 cm.
ISBN:9688809799