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20150922134408.0 |
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080728s1995 ag 000 0 spa d |
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|a 9500811359
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|a Sistema de Bibliotecas de la Universidad Nacional de Costa Rica
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|a 658.3
|b R813c
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|a El cliente no es lo primero /
|c Hal F. Rosenbluth y Diana McFerrin Peters ; tr. Alejandro Tiscornia.
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| 250 |
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|a 2. ed.
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|a Buenos Aires :
|b Editorial Atlántida ,
|c 1995.
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|a 256 p. ;
|c 22 cm.
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|a Coleccion Revista Negocios
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|a Título original: The customer comes second
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|a ADMINISTRACION DE PERSONAL
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|a RECURSOS HUMANOS
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|a CAPACITACION DEL PERSONAL
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|a LIDERAZGO
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|a MOTIVACION
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| 650 |
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|a FELICIDAD
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| 650 |
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|a EXITO
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|a SERVICIO AL CLIENTE
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|a Peters, Diane McFerrin
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