MARKETING DE SERVICIOS. UN ENFOQUE DE INTEGRACION DEL CLIENTE A LA EMPRESA /

Bibliographic Details
Main Author:	ZEITHMAL, VALARIE A.
Format:	Book
Published:	MEXICO : MCGRAW-HILL INTERAMERICANA, [s.f.].
Subjects:	CLIENTES NORMAS MARKETING CALIDAD SERVICIOS OFERTA Libro

Description
Item Description:	TRADUCIDO DE: SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM 2A. ED
Physical Description:	747 P.
ISBN:	970 10 3325 6

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