Skip to content
VuFind
Language
English
Español
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Search
The service imperative.
Description
Cite this
Email this
Print
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Export to MARC
Export to RDF
Export to BibTeX
Export to RIS
The service imperative.
Bibliographic Details
Main Author:
Jo Bitner, Mary
Other Authors:
Brown, Stephen W.
Format:
Article
Language:
Spanish
Subjects:
Bienes y servicios
Comercialización de servicios
Evaluación de servicios
Servicios al cliente
Artículos de revista
Holdings
Description
Similar Items
Staff View
Description
Description not available.
Similar Items
Understanding services management : integrating marketing, organisational behaviour, operations and human resource management /
Published: (1996)
Service, service, service : the growing business' secret weapon : innovate and proven, ideas for getting, and keping customers /
by: Albrecht, Steven, et al.
Published: (1994)
La esencia de la mercadotecnia de servicios /
by: Payne, Adrian
Published: (1996)
Quality service : how America's top companies are competing in the customer-service revolution-- and how you can too /
by: Denton, D. Keith, et al.
Published: (1989)
Services marketing integrating customer focus across the firm
by: Zeithaml, Valarie A.
Published: (2009)
×
Loading...