Service innovation : how to go from customer needs to breakthrough services /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York, Estados Unidos de América :
McGraw-Hill,
2010.
|
| Subjects: |
Sistema de Bibliotecas del Tecnológico de Costa Rica
| Call Number: |
658.812 |
|---|---|
| Copy | Available |