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00984nam a2200277 u 4500 |
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000103173 |
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20151118144550.0 |
| 008 |
080605s1992 xxu ||||| eng |
| 020 |
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|a 155623547X
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| 035 |
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|a 9033543
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 041 |
0 |
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|a eng
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| 082 |
0 |
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|a 658.812
|b H646f
|2 22
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| 100 |
1 |
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|a Hill, Arthur V.
|e Autor/a
|4 aut
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| 245 |
1 |
0 |
|a Field service management :
|b an integrated approach to increasing customer satisfaction /
|c Arthur V. Hill
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| 260 |
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|a Homewood, Ill :
|b Business One Irwin,
|c c1992.
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| 300 |
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|a xvi, 196 páginas :
|b ilustraciones
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| 490 |
0 |
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|a The Business One Irwin/APICS library of integrated resource management
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| 650 |
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|a SERVICIO AL CLIENTE
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| 650 |
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|x PROCESAMIENTO DE DATOS
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| 650 |
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|a SATISFACCION DEL CLIENTE
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| 900 |
|
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|a 2008
|
| 912 |
|
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|a 18-NOV-2015 - MARTEN MADRIGAL, ALEXANDRA
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| 917 |
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|a 05-JUN-2008 - BUSTAMANTE MORA, CYNTHIA
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| 949 |
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|a LMG -KA
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| 916 |
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|a Centro Catalográfico
|