The one to one manager: real-world lessons in customer relationship management /

Bibliographic Details
Main Authors:	Peppers, Don (Author, Autor/a), Rogers, Martha (Autor/a)
Format:	Book
Language:	English
Published:	New York : Currency Doubleday, 1999.
Subjects:	RELACIONES CON LOS CLIENTES ADMINISTRACION PREFERENCIAS DE LOS CONSUMIDORES

Description
Physical Description:	xix, 268 páginas
ISBN:	0385494084

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