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00932nam a2200277 u 4500 |
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000153497 |
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20110720143301.0 |
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080604s1999 xxu ||||| eng |
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|a 0385494084
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| 035 |
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|a 9031733
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|a Sistema de Bibliotecas de Universidad de Costa Rica
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0 |
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|a eng
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| 082 |
0 |
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|a 658.812
|b P424o
|2 22
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| 100 |
1 |
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|a Peppers, Don
|e Autor/a
|4 aut
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| 245 |
1 |
4 |
|a The one to one manager:
|b real-world lessons in customer relationship management /
|c Don Peppers and Martha Rogers
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| 260 |
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|a New York :
|b Currency Doubleday,
|c 1999.
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| 300 |
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|a xix, 268 páginas
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| 650 |
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|a RELACIONES CON LOS CLIENTES
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| 650 |
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|x ADMINISTRACION
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| 650 |
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|a PREFERENCIAS DE LOS CONSUMIDORES
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| 700 |
1 |
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|a Rogers, Martha
|e Autor/a
|4 aut
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| 900 |
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|a 2008
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| 912 |
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|a 20-JUL-2011 - GOMEZ PANIAGUA, LUZ MARIA
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| 917 |
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|a 04-JUN-2008 - BUSTAMANTE MORA, CYNTHIA
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| 949 |
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|a LMG -KA
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| 916 |
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|a Centro Catalográfico
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