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00901nam a2200277 u 4500 |
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20121112112925.0 |
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080602s1992 xxu ||||| eng |
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|a 0874251656
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|a 9029133
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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0 |
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|a eng
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| 082 |
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|a 658.812
|b B168s
|2 22
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| 100 |
1 |
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|a Baker, Richard H.
|e Autor/a
|4 aut
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| 245 |
1 |
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|a Serve yourself :
|b the internal customer /
|c by Richard H. Baker
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| 260 |
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|a Amherst, Mass. :
|b Human Resource Development Press,
|c c1992.
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| 300 |
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|a vi, 198 páginas :
|b ilustraciones
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| 650 |
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|a SERVICIO AL CLIENTE
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| 650 |
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|a CAPACITACION DE EMPLEADOS
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| 650 |
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|a CONDUCTA ORGANIZACIONAL
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| 650 |
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|a CALIDAD TOTAL
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| 900 |
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|a 2008
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| 912 |
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|a 12-NOV-2012 - MURILLO HERNANDEZ, XINIA
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| 917 |
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|a 02-JUN-2008 - BUSTAMANTE MORA, CYNTHIA
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| 949 |
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|a LMG -KA
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| 916 |
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|a Centro Catalográfico
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