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01240nab a2200313uu 4500 |
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000448565 |
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20210623191101.0 |
| 008 |
101210s2010 r ||||| eng |
| 035 |
|
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|a 9281118
|
| 040 |
|
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|a Sistema de Bibliotecas de Universidad de Costa Rica
|
| 041 |
0 |
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|a eng
|
| 082 |
0 |
|
|a 020
|b C
|2 00
|
| 100 |
1 |
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|a Maximiek, Sarah
|e Autor/a
|4 aut
|
| 245 |
1 |
0 |
|a Coding into the great unknown :
|b analyzing instant messaging session transcripts to identify user behaviors and measure quality of service /
|c Sarah Maximiek, Erin Rushton, and Elizabeth Brown.
|
| 300 |
|
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|a 361-373 :
|b ilustraciones.
|
| 650 |
|
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|a SERVICIOS DE INFORMACION EN LINEA
|
| 650 |
|
|
|x EVALUACION
|
| 650 |
|
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|a INTERNET EN SERVICIOS DE CONSULTA (BIBLIOTECAS)
|
| 650 |
|
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|a SERVICIOS DE INFORMACION
|
| 650 |
|
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|a BIBLIOTECAS ACADEMICAS
|
| 650 |
|
|
|a CALIDAD DEL SERVICIO
|
| 700 |
1 |
|
|a Rushton, Erin
|e Autor/a
|4 aut
|
| 700 |
1 |
|
|a Brown, Elizabeth
|e Autor/a
|4 aut
|
| 773 |
0 |
|
|7 nnab
|t Volume 71, number 4-volume 71, number 6 (July-November 2010)
|g Volume 71, number 4 (July 2010)
|
| 900 |
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|a 2010 dic
|
| 912 |
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|a 13-DEC-2010 - MARTEN MADRIGAL, ALEXANDRA
|
| 917 |
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|a 10-DEC-2010 - CALDERON ZUÑIGA, ANA CRISTINA
|
| 949 |
|
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|a AM -ACC
|
| 916 |
|
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|a Centro Catalográfico
|