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01018nam a2200277 a 4500 |
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20200802193718.0 |
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200611s2005 xxua gr| ||||||eng d |
| 020 |
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|a 0071446524
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 082 |
0 |
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|a 303.69
|b P317c
|2 23
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| 100 |
1 |
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|a Patterson, Kerry
|e Autor/a
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| 245 |
1 |
0 |
|a Crucial confrontations :
|b tools for resolving broken promises, violated expectations, and bad behavior /
|c Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.
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| 260 |
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|a New York :
|b McGraw-Hill,
|c c2005.
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| 300 |
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|a xviii, 284 páginas :
|b ilustraciones en blanco y negro.
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| 650 |
0 |
7 |
|a SOLUCION DE CONFLICTOS
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| 650 |
0 |
7 |
|a RELACIONES HUMANAS
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| 650 |
0 |
7 |
|a COMUNICACION INTERPERSONAL
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| 650 |
0 |
7 |
|a COMUNICACION EN ADMINISTRACION
|
| 650 |
0 |
7 |
|a COMUNICACION ORGANIZACIONAL
|
| 700 |
1 |
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|a Grenny, Joseph
|e Autor/a
|
| 700 |
1 |
|
|a Mcmillan, Ron
|e Autor/a
|
| 700 |
1 |
|
|a Switzler, Al
|e Autor/a
|
| 900 |
|
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|a 2020-O
|
| 916 |
|
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|a Centro Catalográfico
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| 949 |
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|a AM-AM
|