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01037nam a2200277 a 4500 |
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050201s19911994mx ||||g||||||||||||spa|d |
| 020 |
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|a 9682433215
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| 040 |
|
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|a Sistema Bibliotecario Universidad de El Salvador
|b spa
|
| 041 |
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|a spa
|h eng
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| 082 |
|
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|a 658.812
|b M378s
|
| 100 |
|
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|a Martin, William B.
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| 245 |
|
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|a Servicios de calidad al cliente :
|b la cortesía en el trabajo /
|c William B. Martin.
|
| 250 |
|
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|a 1a ed.
|b 1a reimp. 1994
|
| 260 |
|
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|a México :
|b Trillas,
|c 1991
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| 300 |
|
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|a 82 p. ;
|c 26 cm.
|
| 490 |
|
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|a Manuales didácticos de administración
|
| 500 |
|
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|a Traducción de: Quality customer service
|
| 650 |
|
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|a Vendedores y arte de vender
|2 LEMB
|
| 650 |
|
|
|a Servicio al cliente
|2 LEMB
|
| 650 |
|
|
|a Mercadeo
|2 LEMB
|
| 991 |
|
|
|a bc_dina
|
| 992 |
|
|
|a 28/07/2010
|
| 942 |
|
|
|c BK
|
| 999 |
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|
|c 44479
|d 44479
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| 952 |
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|0 0
|1 0
|4 0
|6 658_812000000000000_M378S
|7 0
|8 CG
|9 71088
|a 10
|b 10
|c CG
|d 2012-08-16
|e Librería Universitaria
|g 7.31
|i 058942
|l 7
|m 2
|o 658.812 M378s
|p 10042139
|r 2017-01-24
|s 2014-04-24
|w 2017-09-07
|y BK
|x 301109
|