Marketing de servicios

Bibliographic Details
Main Author: Gremler, Dwayne D | Zeithaml, Valeria A | Bitner, Mary Jo
Format: Book
Language:Undetermined
Published: MX / Mexico McGraw-Hill/Interamericana 2009
Edition:5a. ed.
Subjects:
Description
Item Description:Sin Especificar
Physical Description:709p : ilus