Clientes incondicionales : un enfoque revolucionario para la atención al cliente /
Main Author: | |
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Other Authors: | , , |
Format: | Book |
Language: | Spanish English |
Published: |
Bogotá, Colombia :
Editorial Norma,
2011.
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Subjects: |
Item Description: | Título original en inglés: Raving fans. A revolutionary approach to customer service. |
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Physical Description: | 115 p. ; 21 cm. |
ISBN: | 958-04-8486-4. 978-958-04-8486-8 |