|
|
|
|
| LEADER |
00985nam a22002537i 4500 |
| 003 |
PA-PaUSB |
| 005 |
20160823073134.0 |
| 007 |
ta |
| 008 |
160705s1999 mx ||||| |||| 00| 0 spa d |
| 020 |
|
|
|a 9701024001
|
| 040 |
|
|
|a Sistema de Bibliotecas de la Universidad de Panamá
|
| 082 |
0 |
4 |
|a 658.562
|b G43
|m 21
|q SIBIUP
|
| 100 |
1 |
|
|a Ginebra, Joan
|9 192701
|
| 245 |
1 |
0 |
|a Dirección por servicio :
|b la "otra" calidad la "única" reingeniería
|c / Joan Ginebra, Rafael Arana de la Garza
|
| 250 |
|
|
|a 1a. ed.
|
| 260 |
|
|
|a México :
|b McGraw-Hill,
|c 1999.
|
| 300 |
|
|
|a 258 p. :
|b il. ;
|c 23 cm.
|
| 650 |
|
7 |
|a SERVICIO AL CLIENTE
|2 LEMB
|9 135525
|
| 650 |
|
7 |
|a CAMBIO ORGANIZACIONAL
|2 Lemb
|9 156250
|
| 650 |
|
7 |
|a PREDICCION DEL EXITO LABORAL
|2 LEMB
|9 160106
|
| 700 |
1 |
|
|a Arana de la Garza, Rafael
|9 191813
|e coaut.
|
| 942 |
|
|
|2 ddc
|c BK
|
| 999 |
|
|
|c 194557
|d 194556
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_562000000000000_G43
|7 0
|8 CG
|9 312918
|a 26
|b 26
|c 17
|d 2016-07-05
|o 658.562 G43
|p 00260143
|r 2016-07-05
|t e.1
|w 2016-07-05
|y BK
|