Understanding services management : integrating marketing, organisational behaviour, operations and human resource management /
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chichester ; New York :
Willey ,
1996
|
| Subjects: |
| Physical Description: | xxvolmenes 485 páginas : ilustraciones ; 24 cm. |
|---|---|
| ISBN: | 0471960667 |