Service management : operations, strategy, information technology /

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Service management : operations, strategy, information technology /

Detalles Bibliográficos
Autor principal:	Fitzsimmons, James A.
Otros Autores:	Fitzsimmons, Mona J., Bordoloi, Sanjeev
Formato:	Libro
Lenguaje:	English
Publicado:	New York : McGraw-Hill, 2014.
Edición:	8 edition
Colección:	The McGraw-Hill/Irwin series operations and decision sciences
Materias:	Gestión de servicios Industrias de servicios Tecnología de la información Operaciones Estrategia Administración de empresas libros

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