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LEADER |
01579nam a22003375i 4500 |
001 |
978-1-4302-1605-6 |
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20191028031449.0 |
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cr nn 008mamaa |
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100301s2009 xxu| s |||| 0|eng d |
020 |
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|a 9781430216056
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024 |
7 |
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|a 10.1007/978-1-4302-1605-6
|2 doi
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040 |
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|a Sistema de Bibliotecas del Tecnológico de Costa Rica
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100 |
1 |
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|a Yetter, Aaron.
|e author.
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245 |
1 |
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|a Success with Microsoft Dynamics CRM 4.0
|b Implementing Customer Relationship Management /
|c by Aaron Yetter, Justin Mathena, Hoss Hostetler.
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250 |
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|a 1st ed. 2009.
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260 |
# |
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|a Berkeley, CA :
|b Apress :
|b Imprint: Apress,
|c 2009.
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300 |
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|a XXII, 264 p.
|b online resource.
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336 |
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|a text
|b txt
|2 rdacontent
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337 |
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|a computer
|b c
|2 rdamedia
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338 |
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|a online resource
|b cr
|2 rdacarrier
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505 |
0 |
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|a The Evolution of CRM and Microsoft Dynamics CRM -- The Evolution of CRM -- Microsoft CRM in the Market -- Implementation Planning, Approach, and Guidelines -- Planning Your CRM Initiative -- Initiating and Executing a CRM Phase -- Configuration Guidelines for Core Functionality -- Ensuring Long-Term Success with CRM -- Avoiding the Doldrums -- Opportunities to Expand the Value of CRM.
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650 |
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|a Microsoft software.
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650 |
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|a Microsoft .NET Framework.
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650 |
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|a E-commerce.
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650 |
1 |
4 |
|a Microsoft and .NET.
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650 |
2 |
4 |
|a e-Commerce/e-business.
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700 |
1 |
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|a Mathena, Justin.
|e author.
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700 |
1 |
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|a Hostetler, Hoss.
|e author.
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710 |
2 |
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|a SpringerLink (Online service)
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773 |
0 |
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|t Springer eBooks
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856 |
4 |
0 |
|u https://doi.org/10.1007/978-1-4302-1605-6
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