Call center forecasting and scheduling : the best of call center management review
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Annapolis, MD. :
ICMI,
c2000.
|
| Subjects: |
| Item Description: | Reimpresiones: 2007 |
|---|---|
| Physical Description: | 104 páginas : ilustraciones |
| ISBN: | 0965909360 |