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20160125120655.0 |
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|a 0965909360
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|a 9328857
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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|a eng
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|a 658.812
|b C164ci
|2 23
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|a Call center forecasting and scheduling :
|b the best of call center management review
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| 260 |
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|a Annapolis, MD. :
|b ICMI,
|c c2000.
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| 300 |
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|a 104 páginas :
|b ilustraciones
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| 500 |
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|a Reimpresiones: 2007
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| 650 |
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|a CENTRO DE ATENCION TELEFONICA
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| 650 |
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|a LLAMADAS TELEFONICAS
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| 650 |
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|x ADMINISTRACION
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| 650 |
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|a SERVICIO AL CLIENTE
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| 912 |
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|a 25-JAN-2016 - BERMUDEZ RUIZ, AURORA
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| 915 |
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|a 15-JUN-2012
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| 917 |
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|a 17-MAY-2012 - FALLAS GARRO, PAOLA
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| 949 |
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|a AM - CBM
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| 916 |
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|a Centro Catalográfico
|