Measuring quality in chat reference consortia : a comparative analysis of responses to users' queries /

Measuring quality in chat reference consortia : a comparative analysis of responses to users' queries /

Bibliographic Details
Main Authors: Meert, Deborah L (Author, Autor/a), Given, Lisa M (Autor/a)
Format: Article
Language:English
Subjects:
INTERNET EN SERVICIOS DE CONSULTA (BIBLIOTECAS)
GRUPOS DE CHARLA EN LINEA
SERVICIOS DE CONSULTA (BIBLIOTECAS)
CALIDAD DEL SERVICIO
BIBLIOTECAS ACADEMICAS
CONSORCIOS
CHARLA INTERACTIVA POR INTERNET

Sistema de Bibliotecas de Universidad de Costa Rica

Holdings details from Sistema de Bibliotecas de Universidad de Costa Rica
Call Number: 020
Copy Available

Similar Items