|
|
|
|
| LEADER |
01637nam a2200325 i 4500 |
| 007 |
ta |
| 008 |
111212s2011 ck ||||g| | 00| ||spa d |
| 020 |
|
|
|a 978-958-648-729-0
|
| 035 |
|
|
|a 135524
|
| 040 |
|
|
|a Sistema de Bibliotecas de la Universidad de Panamá
|
| 041 |
0 |
|
|h spa
|
| 082 |
0 |
4 |
|a 658.562
|b V42
|2 21
|
| 100 |
1 |
|
|a Vargas Quiñones, Martha Elena
|
| 245 |
1 |
0 |
|a Calidad y servicio :
|b conceptos y herramientas /
|c Martha Elena Vargas Quiñones, Luzángela Aldana de Vega. --
|
| 260 |
|
|
|a Bogotá :
|b Ecoe Ediciones : Universidad de la Sabana,
|c 2011.
|
| 300 |
|
|
|a ix, 205 p. :
|b il. ;
|c 24 cm. --
|
| 490 |
0 |
|
|a (Textos Universitarios. Administración)
|
| 650 |
|
7 |
|a CONTROL DE CALIDAD-
|v MANUALES
|2 LEMB
|
| 650 |
|
7 |
|a INDUSTRIAS DE SERVICIOS-
|x CONTROL DE CALIDAD-
|v MANUALES
|2 LEMB
|
| 650 |
|
7 |
|a SERVICIO AL CLIENTE
|2 LEMB
|
| 650 |
|
7 |
|a SATISFACCION DEL CONSUMIDOR
|2 LEMB
|
| 700 |
1 |
|
|a Aldana de Vega, Luzángela.
|e coaut.
|
| 901 |
|
|
|a ADER/UA
|
| 900 |
|
|
|b Sección de Colección General
|a BISB /
|j 11639
|t e.1
|
| 900 |
|
|
|b Sección de Colección General
|a BISB /
|j 11640
|t e.2
|
| 942 |
|
|
|c BK
|
| 999 |
|
|
|c 105163
|d 105163
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|5 0
|6 658_562000000000000_V42
|7 0
|8 CG
|9 196107
|a 10
|b 10
|c 10
|d 2014-07-29
|e Compra
|g 23.60
|o 658.562 V42
|p 00030636
|r 2014-07-29
|t e.1
|w 2014-07-29
|y BK
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|5 0
|6 658_562000000000000_V42
|7 0
|8 CG
|9 196108
|a 10
|b 10
|c 10
|d 2014-07-29
|e Compra
|g 23.60
|l 2
|o 658.562 V42
|p 00030650
|r 2016-09-02
|s 2016-09-02
|t e.2
|w 2014-07-29
|y BK
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|5 0
|6 658_562000000000000_V42
|7 0
|8 CG
|9 196109
|a 35
|b 35
|c 17
|d 2015-10-06
|l 3
|o 658.562 V42
|p 00149069
|r 2022-07-07
|s 2022-07-05
|t e.1
|w 2015-10-06
|y BK
|