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| LEADER |
01104nam a2200229 i 4500 |
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ta |
| 008 |
130901s2005 pan ||||g| | 00| ||spa d |
| 035 |
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|a 057278
|
| 040 |
|
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|a Sistema de Bibliotecas de la Universidad de Panamá
|
| 082 |
|
|
|a T 658.812 OL4
|
| 100 |
1 |
0 |
|a Oliva, Dolly Cecilia
|
| 245 |
1 |
0 |
|a Call center, herramienta para lograr los objetivos del customer relationship mannagement crm
|c / Dolly Cecilia Oliva, Ronny Darío Valdivieso Chong
|
| 260 |
0 |
|
|a Panamá
|b : Universidad
|c , 2001.
|
| 300 |
|
|
|a iii, 82 p.
|b : ilus.
|c ; 28 cm. + anexos
|
| 502 |
|
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|a Administración de Empresas y Contabilidad. Administración de Empresas
|
| 650 |
|
4 |
|a RELACIONES CON LOS CLIENTES
|
| 650 |
|
4 |
|a ADMINISTRACION DE EMPRESAS
|
| 700 |
2 |
1 |
|a Valdivieso Chong, Ronny Darío
|e , coaut.
|
| 942 |
|
|
|c TS
|
| 999 |
|
|
|c 61532
|d 61532
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 T_658_812000000000000_OL4
|7 0
|8 T
|9 93968
|a 10
|b 10
|c 15
|d 2015-08-19
|o T 658.812 OL4
|p 00226646
|r 2014-01-20
|t e.1
|w 2014-01-20
|y TS
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 T_658_812000000000000_OL4
|7 0
|8 T
|9 93969
|a 10
|b 10
|c 15
|d 2015-08-19
|o T 658.812 OL4
|p 00226647
|r 2015-08-19
|t e.2
|w 2015-08-19
|y TS
|