Showing 1 - 4 results of 4 for search 'Cleveland, Brad', query time: 0.01s Refine Results
1
Call center management on fast forward : succeeding in today's dynamic customer contact environment /
by Cleveland, Brad, Cleveland, Brad
Published 2006
Book
2
Call center agent motivation and compensation : the best of call center management review /
by Cleveland, Brad
Published 2004
Other Authors: “...Cleveland, Brad...”
Book
3
Call center agent turnover and retention : the best of call center management review /
by Cleveland, Brad
Published 2004
Other Authors: “...Cleveland, Brad...”
Book
4
Call center recruiting and new-hire training : the best of call center management review /
by Cleveland, Brad
Published 2004
Other Authors: “...Cleveland, Brad...”
Book
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