Service management : operations, strategy, information technology /
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw-Hill,
2014.
|
| Edition: | 8 edition |
| Series: | The McGraw-Hill/Irwin series operations and decision sciences
|
| Subjects: |