ITIL® service operation /

Bibliographic Details
Corporate Author: Gran Bretaña. Oficina del Gabinete
Other Authors: Steinberg, Randy, Rudd, Colin, Lacy, Shirley, Hanna, Ashley
Format: Book
Language:English
Published: London : TSO (The Stationery Office), 2011.
Edition:2 edition
Series:ITIL. Best management practice
Subjects:
Table of Contents:
  • Apéndices, índice
  • Abreviaturas
  • Glosario