Branded customer service : the new competitive edge /

Bibliographic Details
Main Authors: Barlow, Janelle 1943- (Author, Autor/a), Stewart, Paul 1966- (Autor/a)
Format: Book
Language:English
Published: San Francisco : BK, c2006.
Edition:1. edition
Subjects:
Description
Physical Description:xii, 259 páginas : ilustraciones
ISBN:9781576754047