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| LEADER |
00953nam a2200289uu 4500 |
| 001 |
000058780 |
| 005 |
20120528134329.0 |
| 008 |
120314s2006 ||||| eng |
| 020 |
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|a 9781576754047
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| 035 |
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|a 9322791
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| 040 |
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|a Sistema de Bibliotecas de la Universidad de Costa Rica
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| 041 |
0 |
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|a eng
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| 082 |
0 |
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|a 658.812
|b B258b
|2 23
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| 100 |
1 |
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|a Barlow, Janelle
|d 1943-
|e Autor/a
|4 aut
|
| 245 |
1 |
0 |
|a Branded customer service :
|b the new competitive edge /
|c Janelle Barlow and Paul Stewart
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| 250 |
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|a 1. edition
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| 260 |
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|a San Francisco :
|b BK,
|c c2006.
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| 300 |
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|a xii, 259 páginas :
|b ilustraciones
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| 650 |
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|a SERVICIO AL CLIENTE
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| 650 |
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|a RAZON SOCIAL
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| 650 |
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|a PRODUCTOS DE MARCA
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| 700 |
1 |
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|a Stewart, Paul
|d 1966-
|e Autor/a
|4 aut
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| 912 |
|
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|a 28-MAY-2012 - CRUZ BARRANTES, MARIA AUXILIADORA
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| 915 |
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|a 03-MAY-2012
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| 917 |
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|a 14-MAR-2012 - JEREZ BRENES, SILVIA ELENA
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| 949 |
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|a CSA -ACC
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| 916 |
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|a Centro Catalográfico
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