Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw-Hill,
c2003.
|
| Subjects: |
Sistema de Bibliotecas de Universidad de Costa Rica
| Call Number: |
658.562 |
|---|---|
| Copy | Available |