Quality service : how America's top companies are competing in the customer-service revolution-- and how you can too /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Houston :
Gulf Pub,
c1989.
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| Subjects: |
| Physical Description: | x, 158 páginas : ilustraciones |
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| ISBN: | 0872015513 |