Customer complaints management : from dissatisfaction to loyalty /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
[Lugar de publicación no identificado] :
[editor no identificado],
c2013.
|
| Subjects: |
Sistema de Bibliotecas de Universidad de Costa Rica
| Call Number: |
658.812 |
|---|---|
| Copy | Available |