Call Center : Technology & Techniques /
The text designed for those who are already in a position or those seeking a position in a call center, this text will guide you through the techniques of effective problem solvers and how to manage customers.
Autor principal: | Green, Jack A. (Autor) |
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Formato: | Libro |
Lenguaje: | Spanish |
Publicado: |
United Stated of America :
Thomson,
©2003
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Materias: |
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