Online customer care : strategies for call center excellence /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Milwaukee, Wis. :
ASQ Quality,
c1998.
|
| Subjects: |
Sistema de Bibliotecas de Universidad de Costa Rica
| Call Number: |
658.812 |
|---|---|
| Copy | Available |