Servicio al cliente : el arma secreta de la empresa que alcanza la excelencia /
| Main Author: | |
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| Format: | Book |
| Language: | Spanish |
| Published: |
México :
Pax México ,
2001
|
| Edition: | 3a. ed. |
| Subjects: |
| Item Description: | Título original: Achieving excellence through customer service |
|---|---|
| Physical Description: | xi, 351 páginas ; 22 cm. |
| ISBN: | 9688605756 |