Service quality : new directions in the theory and practice /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Thousand Oaks :
SAGE,
c1994.
|
| Subjects: |
Sistema de Bibliotecas de Universidad de Costa Rica
| Call Number: |
658.812 |
|---|---|
| Copy | Available |