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UNACHI1892 |
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20180721130312.0 |
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052810s2002 mx a r 001 0 spa d |
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|a 9701033256
|t un enfoque de integracion del cliente a la empresa /
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|a Universidad Autónoma de Chiriquí
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082 |
0 |
4 |
|a 658.8
|b Z48m2
|2 21
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100 |
1 |
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|a Zeithaml, Valarie A.
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245 |
1 |
0 |
|a Marketing de servicios :
|b un enfoque de integracion del cliente a la empresa /
|c Valarie A. Zeithaml, Mary Jo Bitner.
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250 |
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|a 2a. ed.
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264 |
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|a Mexico :
|b McGraw-Hill,
|c 2002.
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300 |
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|a 747 p. :
|b il. ;
|c 27 cm.
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504 |
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|a Incluye referencias bibliográficas e índice
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700 |
1 |
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|a Bitner, Mary Jo
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|c 2769
|d 2769
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