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This is service design thinking : basics, tools, case /
Bibliographic Details
Main Authors:
Stickdorn, Marc
(Author, Autor/a)
,
Schneider, Jakob
(Autor/a)
Format:
Book
Language:
English
Published:
Hoboken, New Jersey :
Wiley,
c2011.
Subjects:
SERVICIO AL CLIENTE
CALIDAD DEL SERVICIO
DISEÑO DE PRODUCTOS
APTITUD CREADORA EN LOS NEGOCIOS
Holdings
Description
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