|
|
|
|
| LEADER |
00955nam a2200373 i 4500 |
| 007 |
ta |
| 040 |
|
|
|a Universidad Nacional Agraria
|b spa
|
| 911 |
|
|
|a M
|
| 978 |
|
|
|a SMSA
|
| 979 |
|
|
|a 09/10/2017
|
| 981 |
|
|
|a 09/10/2017
|
| 991 |
|
|
|a SM91017
|
| 020 |
|
|
|a ISBN: 978-970-10-7277-6
|
| 035 |
|
|
|a 063108
|
| 041 |
|
|
|a spa
|
| 092 |
|
|
|a 658.8 Z48
|
| 100 |
1 |
|
|a Zeithaml, Valarie A
|
| 700 |
1 |
|
|a Bitner, Mary Jo
|
| 700 |
1 |
|
|a Gremler, Dwayne D
|
| 245 |
1 |
0 |
|a Marketing de servicios
|
| 250 |
|
|
|a 5. ed.
|
| 260 |
|
|
|a México (México) :
|b Mc Graw Hill,
|c 2009
|
| 264 |
|
|
|a México (México) :
|b Mc Graw Hill,
|c 2009
|
| 300 |
|
|
|a 709 p.
|
| 500 |
|
|
|a Ilus., 640 ref.
|
| 653 |
|
|
|a MARKETING
|
| 653 |
|
|
|a SERVICIO
|
| 653 |
|
|
|a CALIDAD
|
| 653 |
|
|
|a ESTANDARES
|
| 653 |
|
|
|a AMBIENTE
|
| 653 |
|
|
|a COMUNICACIONES
|
| 942 |
|
|
|c BK
|2 agris
|
| 952 |
|
|
|a 01
|b 01
|8 CG
|c CG
|y BK
|p L0381/17c01
|o 658.8 Z48
|
| 952 |
|
|
|a 01
|b 01
|8 CG
|c CG
|y BK
|p L0382/17c02
|o 658.8 Z48
|