Providing Quality Service: what every hospitality service provider needs to know /

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Providing Quality Service: what every hospitality service provider needs to know /

Detalles Bibliográficos
Autor principal:	Martin, William B.
Formato:	Libro
Lenguaje:	Spanish English
Publicado:	New Jersey : Prentice-Hall, c2003.
Materias:	HOSPITALIDAD SERVICIO AL CLIENTE

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